Maintenance and Support

Straightforward Solution: Boost Your Business with Scalenow's Expert web performance optimization

We at Scalenow recognise that deploying software does not end the journey. To be honest, that's only the beginning. In the fast changing technological world, we believe that a solid maintenance and support strategy is critical. We are dedicated to keeping your software solutions dependable, safe, and current.

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Our Services

Addressing Bugs with Precision

Identifying and addressing software bugs is a critical element of maintenance and support.

Reliable Support Solutions

We employ cutting-edge platforms like Jira, Bugzilla, or GitHub Issues to manage and prioritise these defects depending on their effect, whether reported by users or discovered during testing. Our careful approach ensures that no issue goes undetected.

Empowering Your Software Through Updates and Enhancements

Adaptive software programmes must keep up with changing user needs and technical advances.

Enhanced Maintenance

Why? We deliver timely and relevant updates for your application while staying up to speed on the latest software breakthroughs and trends. We guarantee that your programme is up to date with the newest features, additions, and optimisations to ensure peak performance.

Fortifying Security with Patch Management

Your software's security is critical. Why? Because of this, our patch management system is stringent.

Empowering Smooth Operations

We can reduce the risk of breaches by rapidly fixing any vulnerabilities and releasing required security fixes and upgrades. We guarantee the security and stability of your application.

Performance Optimization: Swift and Seamless

With rising data or changing user behaviour, programmes may encounter performance issues over time. Why?

Expert Services Providers

We employ powerful monitoring technologies to discover bottlenecks and slowdowns. Following that, we review the code itself while optimising databases or introducing increased caching techniques to make your application quicker and more scalable. Keep an eye on how fast your software is.

Seamless Compatibility and Integration

It is critical that your product works with various web browsers, operating systems, and built-in tools.

Steady and supported Maintenance

Our testing process has been carefully validated, and we guarantee seamless flexibility to give a smooth user experience while optimising overall usability. Without breaking a beat, effectively integrate your application with other technologies.

Expert Technical Support at Your Fingertips

We provide skilled technical help seven days a week, 24 hours a day. Every aspect is of the utmost importance to us.

Empowering Smooth Operations

We support all parties involved, including those requiring troubleshooting, guidance, and training. We have knowledgeable employees available to assist you whether you contact us by email, phone, or chat.

Why Choose Us?

Addressing Bugs with Precision

A vital aspect of maintenance and support is identifying and resolving software issues. Whether reported by users or discovered during testing, we utilize cutting-edge systems like Jira, Bugzilla, or GitHub Issues to track and prioritize these bugs based on their impact. Our meticulous approach guarantees that no problem goes unnoticed.

Unwavering Support, Around the Clock

There are no fixed times for technical problems, regardless of time zone or hour. We are always here to help. We are here to help if you need immediate help. Our commitment is to ensure the smooth running of your operations, 24/7.

Fortifying Security with Patch Management

Keeping your software secure is paramount. That's why we implement a rigorous patch management system. By promptly addressing any vulnerabilities and applying necessary security patches and updates, we mitigate the risk of potential breaches. Rest assured, your application's security and stability are in safe hands.

Performance Optimization: Swift and Seamless

Over time, applications may encounter performance issues due to growing data or evolving user behavior. Our team employs advanced monitoring tools to identify any slowdowns and bottlenecks. We then dive into the code, optimize databases, or implement enhanced caching techniques to make your application faster and more scalable than ever before. Witness the transformation as your software hits peak performance.

Exceptional monitoring for peaceful cohesiveness.

We are constantly on the lookout for issues in your program and take them seriously, so we ensure that things are running properly before they become a problem. The proactive strategy ensures continuous company operations and reduces unplanned delays. Take solace in the fact that your program is trustworthy.

Regularly updating and upgrading your profile to ensure accuracy.

Continuous software updates and upgrades are critical for guaranteeing system security and remaining current with emerging technology. We are dedicated to providing upgrades on schedule, protecting your program from any defects, and optimising its performance. Scalenow keeps you ahead of the curve.

Our Development Process

Offering full software maintenance, including bug fixes, security upgrades, performance improvements and compatibility enhancements, expert technical support and offenders. All these services must be availed. Please review our terms and conditions for more information.

Identifying the problem

Analysing the issue.

Design Implementation.


Delivery of the solution

dev process image

Further reading

Answering FAQs
Question 1. What is one of the techniques used to optimize the performance of software applications?

Answer. Code optimisation, which includes optimising algorithms and lowering resource utilisation as well as accelerating the execution speed in order to provide responsive and effective user experiences is one of the essential strategies for improving the performance of the software applications.

Question 2. Which of the following is NOT a part of Scalenow's maintenance and support services?

Answer. Database tuning is not part of Scalenow's maintenance and support services. They focus on performance optimization, troubleshooting, updates, and technical assistance, excluding database-specific tasks.

Question 3. What is the purpose of using bug tracking systems like Jira and Bugzilla?

Answer. The goal of bug tracking tools like Jira and Bugzilla is to effectively document, manage, and prioritise software issues so that a team can improve their development, streamline communication because there is more information available than in beta testing communication, and guarantee high-quality software delivery.